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HAUSEGROUP ONLINE TRUST & POOL SECURITY POLICY


hausegroup.com brings together a combination of industry-approved security technologies to protect data for the Trust and for you, our customer. It features password-controlled system entry, a Veri-Sign-issued Digital ID for the trust's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router and firewall to regulate the inflow and outflow of server traffic.

 

Secure Access and Verifying User Authenticity:

For security purposes, individuals who enroll online are required to choose a password for use with your Login ID to access hausegroup.com. It is your responsibility to maintain the confidentiality and security of your password. Your password is not communicated to us except in encrypted form. We recommend that you create a password that utilizes both upper and lower case alpha and numeric characters for purposes of security. 

You must make sure that no one is physically watching when you enter your password. If you are logged in to the service, be sure to exit the browser when you leave the computer unattended. You should also take standard precautions to keep your system clean and free from viruses that could be used to capture password keystrokes and financial information. To begin a session with the trust's server, the user must key in a Log-in ID (Email) and a password.

hausegroup.com uses a "5 strikes and you're out" lockout mechanism to deter users from repeated login attempts. After five unsuccessful login attempts, the system locks the user out, requiring a phone call to the Trust to verify login ID and reset the password or reissue a new temporary password before re-entry into the system. Upon successful login, the Digital ID from VeriSign (experts in digital identification certificates) authenticates the user's identity and establishes a secure session with that visitor.

When using Microsoft Internet Explorer as your browser, there is an option that allows you to save your password for secure sites. If this option is enabled, the browser will prompt you to "save passwords" and from that point forward the password you selected will be stored and the browser will sign on to online trusting without requiring you to enter a password each time. We strongly recommend that this option be disabled because anyone who opens your browser could access your account information without needing the password.

Secure Data Transfer:

Once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. Encryption changes everything that travels across the Internet during your online session (including your password, Trust statement, or bill payment information) into a string of unrecognizable numbers. Both our servers and the browser used understand the mathematical formulas (known as algorithms), that turn your financial information into numeric code and then back to meaningful information.

 

These algorithms serve as the locks and keys of your account information. The encryption/decryption happens in the background and thus requires no knowledge by the end user. With SSL, data that travels between the Trust and the customer is encrypted and can only be decrypted with the public and private key pair. In short, the trust's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user starts a server session.

Router and Firewall:

Requests must filter through a router and firewall before they are permitted to reach the server. A router works in conjunction with the firewall to block and direct traffic coming to the server. The purpose of an Internet firewall is to provide a point of defense, a controlled and audited access path to services from inside and outside the organization's private network. The purpose of the router is to keep traffic that does not come from one of the only two legitimate ends of a secured transaction: the customer or the trust. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the trust.

We do not view security as something that is set up once and left alone. New advances in security technology are happening daily. Any attempt to break into the system will be observed. As an active member of the Internet financial services community, we are continuously reviewing and enhancing security architecture to ensure that it provides the highest level of security and safety to you. Using the above technologies, your Internet trusting experience is secured to the best of our ability.



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